At QUEEN CITY SoftWash, we provide the necessary service to maintain a spot-free absence of dark molds and mildews from the clients roof for a period of 12 months from the original date of cleaning.
For years 2 through 4, Queen City SoftWash will treat whole or in part any areas of recurring dark molds or mildews for 50% of the original quoted price, before discounts.
An entire re-treatment will be prorated against the original quoted price of the roof cleaning from the original date of cleaning.
For year 5, Queen City SoftWash will treat whole or in part any areas of recurring dark molds or mildews for 20%of the original quoted price, before discounts.
Smaller areas of staining, less than 25% of the total area of the roof, will be prorated from the current hourly charge for service.
Queen City SoftWash reserves the right to courtesy treat small insignificant areas at the customer’s request at a time preferable to Kolossus Softwash
Queen City SoftWash also reserves the right to discontinue any and all courtesy treatments.
This warranty covers shingle, concrete tile, clay tile, slate, asbestos and composite roofs that are of the proper pitch with no water pooling on the roofs surface.
Queen City Softwash's System roof cleaning process is safe for your roof. If any damage is caused to your roof by our personnel, or our process or the chemicals in our process, Queen City Softwash will repair or replace your roof, at its option. Furthermore, if Queen City Softwash's process and/or chemicals void the manufacturer’s warranties on your roof, Queen City Softwash will repair or replace your roof in accordance with the terms and conditions of the roofing manufacturer’s warranty. Finally, if the reoccurrence of dark molds and mildews during the SoftWash Systems 5-year spot-free limited warranty period cause proven damage to the customer’s roof, Queen City Softwash will repair or replace your roof at our option.
This warranty does not cover new or replacement roofing not originally treated by Queen City Softwash, areas under or around roof-mounted apparatus or Acts of God determined by local area.
It is the customer’s responsibility to keep the roof free from debris, as well as tree limbs trimmed away at least eight feet from the roof surface. Green Mustard Algae is not covered for re-treatment. This spot free limited warranty is transferable to the new owner of the property.